Privacy Policy
PRIVACY POLICY
Last updated: 18 July 2026
L'amour Lumière operates this store and website in order to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from us.
Personal Information We Collect
When you visit our site or make a purchase, we may collect:
- Contact details (name, email address, phone number, billing and shipping address)
- Payment information (processed securely via Shopify Payments or third-party providers — we do not store card details)
- Transaction information (products viewed, purchased, or returned)
- Device and usage information (browser type, IP address, pages visited)
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you about your order or enquiries
- Send marketing communications (only where you have opted in)
- Improve our website and Services
- Comply with legal obligations
How We Share Your Information
We may share your information with:
- Shopify — our e-commerce platform provider (Shopify Privacy Policy)
- Shipping and logistics partners — to fulfil and deliver your order
- Payment processors — to securely process transactions
- Marketing platforms — where you have consented to marketing communications
- Legal authorities — where required by law
We do not sell your personal information to third parties.
Your Rights
Depending on where you are located, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent for marketing at any time
- Lodge a complaint with your local data protection authority
If you are located in the UK or European Economic Area, you may contact the Information Commissioner's Office (ICO) at ico.org.uk or your local supervisory authority.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
International Transfers
Your data may be transferred to and processed in countries outside the UK/EEA. Where this occurs, we rely on recognised transfer mechanisms such as Standard Contractual Clauses.
Cookies
Our website uses cookies to improve your browsing experience and for analytics purposes. You can manage your cookie preferences via the cookie banner on our site.
Children's Privacy
Our Services are not directed at children under the age of 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
For any privacy-related questions or to exercise your rights, please contact:
L'amour Lumière Email: support@lamourlumiere.com Website: https://lamourlumiere.com
