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OVERVIEW

Welcome to L'amour Lumière! The terms "we", "us" and "our" refer to L'amour Lumière. L'amour Lumière operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). L'amour Lumière is powered by Shopify, which enables us to provide the Services to you.

By visiting our store and/or purchasing something from us, you engage in our "Services" and agree to be bound by the following terms and conditions ("Terms of Service"). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website.


1. ACCESS AND ACCOUNT

You must be of legal age in your jurisdiction to use our Services. By using our Services, you confirm that you meet this requirement. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.


2. OUR PRODUCTS

All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes only; slight variations in colour may occur due to monitor settings and lighting conditions.


3. ORDERS

We reserve the right to refuse or cancel any order at our discretion. If we cancel an order after payment has been taken, you will receive a full refund. We are not responsible for errors in orders placed by the customer.


4. PRICES AND BILLING

All prices are listed in GBP and are inclusive of VAT where applicable. We reserve the right to change prices at any time without notice. Payment must be received in full before an order is dispatched.


5. SHIPPING AND DELIVERY

Shipping timelines and charges are outlined in our Shipping Policy. We are not responsible for delays caused by customs, courier services, or circumstances beyond our control.


6. RETURNS AND REFUNDS

Our returns and refunds process is outlined in our Refund Policy. Customers in the European Union have the right to cancel or return their order within 14 days of receipt under the EU Consumer Rights Directive.


7. INTELLECTUAL PROPERTY

All content on this website — including images, text, logos, and product designs — is the property of L'amour Lumière or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.


8. OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. Such tools are provided "as is" without warranties of any kind. Your use of optional tools is entirely at your own risk.


9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.


10. RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify. By using our Services, you also agree to be bound by Shopify's Terms of Service and Privacy Policy.


11. PRIVACY POLICY

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.


12. FEEDBACK

Any feedback, comments, or suggestions you provide regarding our products or Services may be used by us without any obligation to you.


13. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to update or change information at any time without prior notice.


14. PROHIBITED USES

You may not use our website or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations or laws, to infringe upon our intellectual property rights, or to harass, abuse, or harm another person.


15. DISCLAIMER OF WARRANTIES

Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.


16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, L'amour Lumière shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services or products.


17. INDEMNIFICATION

You agree to indemnify and hold harmless L'amour Lumière and its affiliates from any claims, damages, or expenses arising from your breach of these Terms or your use of our Services.


18. GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


19. SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity of the remaining provisions.


20. CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.


21. CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us:

L'amour Lumière Email: support@lamourlumiere.com Website: https://lamourlumiere.com Response time: within 1–2 business days